Terms and conditions

Effective from: 22.10.2026

Terms and Conditions of the online shop www.aabcooling.de, run by AAB Armanowski sp.j., with its registered office in Wieluń.

I. Definitions

The terms used in these Terms and Conditions mean:

1.Customer – a natural person, a legal person or an organisational unit without legal personality to which specific provisions grant legal capacity, which places an Order within the Shop;

2.Consumer – in accordance with Article 22¹ of the Civil Code (Kodeks cywilny), a natural person performing a legal transaction with an entrepreneur that is not directly related to their business or professional activity. The provisions of the Terms and Conditions concerning the Consumer with regard to the right of withdrawal (Chapter VII) and liability for lack of conformity of the Goods with the contract (Chapter VIII) also apply to a natural person concluding a contract directly related to their business activity, where the content of that contract shows that it is not of a professional nature for that person, arising in particular from the subject of the business activity carried out by that person, as made available under the provisions on the Central Register and Information on Economic Activity (CEIDG) (hereinafter: entrepreneur with consumer rights);

3.Civil Code – the Act of 23 April 1964 (Journal of Laws No. 16, item 93, as amended);

4.Terms and Conditions – these Terms and Conditions for the provision of electronic services within the online shop www.aabcooling.de;

5.Online shop (Shop) – the website available at www.aabcooling.de, through which the Customer may, in particular, place Orders;

6.Goods – the products presented in the Online Shop;

7.Sales Contract – a contract for the sale of Goods within the meaning of the Civil Code, concluded between AAB Armanowski sp.j. and the Customer using the Shop's website;

8.Consumer Rights Act – the Act of 30 May 2014 on consumer rights (ustawa o prawach konsumenta, Journal of Laws of 2014, item 827, as amended);

9.Electronic Services Act – the Act of 18 July 2002 on the provision of electronic services (ustawa o świadczeniu usług drogą elektroniczną, Journal of Laws No. 144, item 1204, as amended);

10.Order – the Customer's declaration of intent aimed directly at concluding a Sales Contract and specifying, in particular, the type and quantity of the Goods.

II. General provisions

2.1.These Terms and Conditions set out the rules for using the online shop available at: www.aabcooling.de.

2.2.These Terms and Conditions are the terms and conditions referred to in Article 8 of the Electronic Services Act.

2.3.The online shop operating at www.aabcooling.de is run by AAB Armanowski Spółka Jawna with its registered office in Wieluń, ul. Polskiej Organizacji Wojskowej 14, 98-300 Wieluń, entered in the register of entrepreneurs of the National Court Register under KRS number 0000724719 (District Court for Łódź-Śródmieście in Łódź, XX Commercial Division of the National Court Register), VAT ID (DE) DE320413303.

2.4.These Terms and Conditions set out, in particular:

a)the rules for registering and using an account within the online shop;

b)the conditions and rules for the electronic reservation of products available within the online shop;

c)the conditions and rules for placing Orders electronically within the online shop;

d)the rules for concluding Sales Contracts using the services provided within the online shop.

2.5.The online shop can be used provided that the ICT system used by the Customer meets the following minimum technical requirements:

a)an up-to-date version of a web browser with JavaScript and cookies enabled,

b)a minimum screen resolution of 800 x 600 pixels.

2.6.In order to use the online shop, the Customer should obtain, on their own, access to a computer workstation or a terminal device with Internet access.

2.7.In accordance with applicable law, AAB Armanowski sp.j. reserves the right to restrict the provision of services via the Online Shop to persons who have reached the age of 18. In such a case, potential Customers will be notified accordingly.

2.8.Customers may access these Terms and Conditions at any time via the link on the home page of www.aabcooling.de, and may download and print them.

III. Rules for using the Online Shop

3.1.Use of the Online Shop, including placing Orders, does not require registration. Registration (creating a Customer account) is voluntary.

3.2.Registration takes place by completing and accepting the registration form made available on one of the Shop's pages.

3.3.The condition for registration is consent to the content of the Terms and Conditions and the provision of the personal data marked as mandatory.

3.4.AAB Armanowski sp.j. may deprive the Customer of the right to use the Online Shop and may also restrict their access to part or all of the Online Shop's resources with immediate effect if the Customer breaches the Terms and Conditions, in particular if the Customer:

a)provided data during registration in the Online Shop that is untrue, inaccurate or out of date, misleading or infringing the rights of third parties,

b)infringed, via the Online Shop, the personal rights of third parties, in particular the personal rights of other customers of the Online Shop,

c)engages in other conduct that AAB Armanowski sp.j. considers to be contrary to applicable law or to the general rules for using the Internet, or detrimental to the good name of AAB Armanowski sp.j.

3.5.A person who has been deprived of the right to use the Online Shop may not register again without the prior consent of AAB Armanowski sp.j.

3.6.In order to ensure the security of the transmission of messages and data in connection with the services provided on the Website, the Online Shop takes technical and organisational measures appropriate to the level of threat to the security of the services provided, in particular measures to prevent unauthorised persons from obtaining and modifying personal data transmitted over the Internet.

3.7.The Customer is obliged, in particular, to:

a)refrain from supplying or transmitting content prohibited by law, e.g. content promoting violence, defamatory content or content infringing personal rights and other rights of third parties,

b)use the Online Shop in a manner that does not disrupt its functioning, in particular through the use of specific software or devices,

c)refrain from activities such as sending or posting unsolicited commercial information (spam) within the Online Shop,

d)use the Online Shop in a manner that is not burdensome for other customers or for AAB Armanowski sp.j.,

e)use any content posted within the Online Shop only for their own personal use,

f)use the Online Shop in accordance with the law in force in the territory of the Republic of Poland, the provisions of the Terms and Conditions and the general rules for using the Internet.

IV. Procedure for concluding a Sales Contract

4.1.Information about the Goods provided on the Shop's web pages, in particular their descriptions, technical and functional parameters and prices, constitutes an invitation to conclude a contract within the meaning of Article 71 of the Civil Code.

4.2.In order to conclude a Sales Contract via the Online Shop, go to the website www.aabcooling.de, select the goods and take the subsequent technical steps on the basis of the messages displayed to the Customer and the information available on the website.

4.3.The Customer selects the Goods to be ordered by adding them to the basket.

4.4.While placing an Order – until the “Order with obligation to pay” button is pressed – the Customer may modify the data entered and the Goods selected. To do so, follow the messages displayed to the Customer and the information available on the website.

4.5.Once the Customer using the Online Shop has provided all the necessary data, a summary of the Order placed will be displayed. The summary of the Order placed will contain information on:

a)the subject of the order,

b)the unit and total price of the ordered products or services, including delivery costs and additional costs (if any),

c)the selected payment method,

d)the selected delivery method,

e)the delivery time.

4.6.In order to submit an Order, it is necessary to accept the content of the Terms and Conditions, provide the personal data marked as mandatory and press the “Order with obligation to pay” button.

4.7.Submission of an Order by the Customer constitutes a declaration of intent to conclude a Sales Contract with AAB Armanowski sp.j. in accordance with the content of the Terms and Conditions.

4.8.After placing the Order, the Customer receives an e-mail containing final confirmation of all essential elements of the Order.

4.9.The contract is deemed concluded at the moment the Customer receives the e-mail referred to above.

4.10.The Sales Contract is concluded in Polish, with content consistent with the Terms and Conditions.

4.11.Customers may access these Terms and Conditions at any time via the link on the home page of www.aabcooling.de, and may download and print them.

4.12.The Order data and the General Terms and Conditions (the online shop terms and conditions) are recorded, secured and made available by e-mail.

V. Delivery

5.1.Goods are delivered within the territory of the Republic of Poland and to the countries listed on the Shipping page, to the address indicated by the Customer when placing the Order.

5.2.Ordered Goods are delivered within Poland via InPost (parcel lockers and InPost courier), ORLEN Paczka, DPD or UPS, and outside Poland via the carrier selected by the Customer in the basket. Delivery costs will be indicated when the Order is placed.

5.3.The delivery lead time within Poland is 1 to 3 working days from the day on which the Customer submits the Order. The delivery time for shipments abroad is given on the Shipping page.

VI. Prices and payment methods

6.1.Prices of the Goods are given in euro (EUR) or in another currency available in the Shop and are gross prices – they include VAT (with the rate shown). The currency in which the Customer pays for the Order is indicated in the Order summary before the Order is placed. If the law of the recipient's country requires VAT to be collected at the time of sale (e.g. in the United Kingdom), that tax is included in the price. Customs duties and import taxes and charges, if levied on delivery to a country outside the European Union (e.g. to the United Kingdom or Norway), are borne by the Customer (the recipient of the shipment).

6.2.The Customer may pay the price:

a)by bank transfer to account number DE65 8505 0100 0232 0403 97 (EUR).

6.3.The Shop does not charge any additional fees for the chosen payment method. Details: Payment methods.

6.4.Prices in the Shop are not personalised on the basis of automated decision-making.

VII. Right of withdrawal

A Customer who is a Consumer or an entrepreneur with consumer rights (Chapter I, point 2) is entitled to a 30-day period for withdrawal from the contract. The Consumer has the right to withdraw from this contract within 30 days without giving any reason. The withdrawal period expires 30 days from the day on which you acquired possession of the last lot or piece or on which a third party other than the carrier and indicated by you acquired possession of the last lot or piece.

To exercise the right of withdrawal, you must inform us: AAB Armanowski sp.j., ul. Popiełuszki 13, 98-300 Wieluń, tel. +48 43 843 33 03, e-mail: helpdesk@aabcooling.com, of your decision to withdraw from this contract by means of an unequivocal statement (for example, a letter sent by post or e-mail).

You may use the model withdrawal form, but it is not obligatory. You can also submit the statement of withdrawal online on our website www.aabcooling.de – using the withdrawal function (online return form), available throughout the withdrawal period – or via the contact form. If you use this option, we will send you an acknowledgement of receipt of the withdrawal on a durable medium (for example, by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of your right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse you all payments received from you, including the costs of delivery of the goods (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we were informed of your decision to exercise the right of withdrawal from this contract. We will carry out the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent them back, whichever is the earlier.

Please send the goods back to the returns address applicable to the country from which you are sending them back (table below), without undue delay and in any event not later than 14 days from the day on which you informed us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired.

If the Consumer sends the goods back from Poland via InPost Szybkie Zwroty (label from the online return form), the cost of return shipping is covered by AAB Armanowski sp.j. In all other cases, including when sending the goods back from outside Poland, the Consumer bears the direct cost of returning the goods, unless the goods are defective.

Exceptions to the right of withdrawal (Article 38 of the Consumer Rights Act) and the model withdrawal form are set out on the Withdrawal from the contract page.

VIII. Complaints about Goods

8.1.As the seller, AAB Armanowski sp.j. is liable to a Customer who is a Consumer or an entrepreneur with consumer rights for lack of conformity of the Goods with the contract on the terms set out in Articles 43a–43g of the Consumer Rights Act. Towards other Customers, AAB Armanowski sp.j. is liable under the statutory warranty for defects on the terms set out in the Civil Code (Article 556 et seq.).

8.2.Complaints arising from an infringement of rights guaranteed by law or under these Terms and Conditions should be sent to the e-mail address helpdesk@aabcooling.com or submitted via the complaint form. AAB Armanowski sp.j. undertakes to process each complaint within 14 days. If a complaint is not processed within that period, it is deemed to be justified.

8.3.AAB Armanowski sp.j. is the manufacturer of goods bearing the AABCOOLING brand. A guarantee applies only if it has been granted – on the terms and for the period specified in the guarantee document enclosed with the Goods. The guarantor of goods of other brands is their manufacturer; if the guarantee document provides for this, the Customer may submit guarantee claims directly to the authorised service centre indicated in that document. The guarantee does not exclude, limit or suspend the liability of AAB Armanowski sp.j. for the conformity of the Goods with the contract (point 8.1).

IX. Complaints concerning the provision of electronic services

9.1.AAB Armanowski sp.j. takes measures to ensure the fully correct operation of the Shop to the extent resulting from current technical knowledge and undertakes to remedy, within a reasonable time, any irregularities reported by Customers.

9.2.The Customer is obliged to notify AAB Armanowski sp.j. without delay of any irregularities or interruptions in the operation of the Online Shop's website.

9.3.The Customer may report irregularities related to the operation of the Shop in writing to: AAB Armanowski sp.j., ul. Polskiej Organizacji Wojskowej 14, 98-300 Wieluń, by e-mail to helpdesk@aabcooling.com or using the contact form.

9.4.In the complaint, the Customer should state their first name and surname, correspondence address, and the type and date of the irregularity related to the operation of the Shop.

9.5.AAB Armanowski sp.j. undertakes to process each complaint within 14 days. If a complaint is not processed within that period, it is deemed to be justified.

X. Dispute resolution and final provisions

10.1.A Customer who is a Consumer may, if interested, use out-of-court complaint handling and redress procedures. Disputes concerning online purchases may be resolved through mediation before the Provincial Inspectorates of Trade Inspection or through proceedings before the arbitration court at the Provincial Inspectorate of Trade Inspection. The Consumer may also use the free assistance of a municipal or district consumer ombudsman. The list of entities authorised to resolve consumer disputes out of court is kept by the President of the Office of Competition and Consumer Protection (UOKiK, www.uokik.gov.pl).

10.2.If the Consumer is not interested in using out-of-court dispute resolution methods, any disputes arising between AAB Armanowski sp.j. and the Consumer will be submitted to the courts having jurisdiction in accordance with the relevant provisions of the Code of Civil Procedure (Kodeks postępowania cywilnego).

10.3.Any disputes arising between AAB Armanowski sp.j. and a Customer who is not also a Consumer will be submitted to the court having jurisdiction over the registered office of AAB Armanowski sp.j.

10.4.In matters not regulated in these Terms and Conditions, the provisions of the Civil Code, the provisions of the Electronic Services Act and other relevant provisions of Polish law apply.

XI. Personal data

11.1.The controller of Customers' personal data is AAB Armanowski sp.j., ul. Polskiej Organizacji Wojskowej 14, 98-300 Wieluń.

11.2.We process personal data in accordance with the GDPR, in particular in order to conclude and perform the Sales Contract and to maintain the Customer account (Article 6(1)(b) GDPR) and to fulfil legal obligations, e.g. tax and accounting obligations (Article 6(1)(c) GDPR). Providing data is voluntary, but necessary to place and fulfil an Order or to create an account.

11.3.Full information on the processing of personal data – purposes and legal bases, data recipients, retention periods and the Customer's rights, including the right to lodge a complaint with the President of the Personal Data Protection Office (UODO) – is contained in the Privacy Policy.

11.4.In matters concerning personal data, you can contact us via the contact form or by e-mail: helpdesk@aabcooling.com.

XII. Reviews of Goods

12.1.Any user may add a review of the Goods in the Shop by providing their first name and e-mail address – even without purchasing the Goods. The Shop does not verify whether all reviews come from persons who have purchased or used the Goods concerned.

12.2.Reviews that the Shop's system has confirmed by a purchase of the Goods concerned in the Shop are marked with the label “Review confirmed by purchase”; on the product page of the Goods, it is possible to display only such reviews. Other reviews do not bear this label.

12.3.All reviews are published automatically, regardless of the rating. We remove reviews that violate the rules described in Chapter XIII.

XIII. Content posted by Customers

13.1.Customers may post reviews of the Goods and questions about the Goods in the Shop. Such content may not infringe the law, the Terms and Conditions or the rights of third parties – in particular, it may not be offensive, vulgar or misleading, or contain advertising or the personal data of other persons.

13.2.The point of contact for Customers and public authorities referred to in Articles 11 and 12 of Regulation (EU) 2022/2065 (Digital Services Act) is the contact form and the e-mail address helpdesk@aabcooling.com. Contact is possible in Polish or English.

13.3.Any person may report a review, question or other content posted in the Shop that they consider to be illegal or incompatible with the Terms and Conditions – via the contact form or by e-mail. The notice should contain: an explanation of why the content is illegal or incompatible with the Terms and Conditions, the address (URL) of the page on which it is located, the first name and surname (or name) and e-mail address of the person submitting the notice, and a statement that the information in the notice is true and complete. We confirm receipt of the notice, process it without undue delay and inform the person who submitted it of our decision.

13.4.We remove or do not publish content that infringes the law or the Terms and Conditions. Decisions to remove or not to publish content are taken by the Shop's staff individually for each item of content; the forms for adding reviews and questions are protected against spam by the Google reCAPTCHA tool. We inform the author of the removal or non-publication of content, together with a statement of reasons, if they have provided an e-mail address. The author may appeal against this decision via the contact form or by e-mail.

XIV. Amendments to the Terms and Conditions

14.1.These Terms and Conditions in their present wording apply from 22.10.2026.

14.2.Orders placed before the date on which amendments to the Terms and Conditions enter into force are governed by the Terms and Conditions in the wording applicable on the date the Order was placed.

14.3.AAB Armanowski sp.j. may amend the Terms and Conditions for important reasons, in particular in the event of changes in the law, in payment or delivery methods or in the functions of the Shop. We publish the amended Terms and Conditions on this page together with the date from which they apply.

Contact

SellerAAB Armanowski sp.j., ul. Polskiej Organizacji Wojskowej 14, 98-300 Wieluń

FastestContact form

E-mailhelpdesk@aabcooling.com

Phone+48 43 843 33 03 (Mon–Fri 9:00–15:00)

Returns and complaintsul. Popiełuszki 13, 98-300 Wieluń